Services

How much maintenance do I need?

Pool Maintenance and Servicing intervals are entirely up to you and your budget; ultimately a weekly service is desirable particularly during the warmer months, however most customers choose to have us come fortnightly or monthly. A monthly swimming pool service still requires a little care and attention from you, ensuring that debris is not clogging up baskets.
We service and maintain pools from the northern end of the Gold Coast right down to Byron Bay.

Repairs

We have a team of experienced service and repair technicians for all kinds of repair work – from broken pipes to leaking pumps and filters. Call us to get the job repaired quickly and efficiently.

My pool is leaking, what can I do?
There are a couple of simple tests that you can perform to tell if indeed your pool is leaking and not just evaporation.

Step 1

Take a bucket and fill it to the top. Place the bucket on the top step of your pool and wait for the water to settle. Once the water has settled mark on the outside of the bucket the water level of the pool. Leave the bucket in the pool for two (2) days and then return. Measure the loss of water in the bucket and then the pool loss on the outside of the bucket. If it is just evaporation both should be similar, if not try step 2.

Step 2

If you have a sand filter with a multi port sitting on or beside the filter, unscrew the back wash or waste line, and while the multi port is in the filter position and running, see if there is water coming out the hole. If it is, then you may have found your problem. Call us to find out the procedure for fixing or to get us to come out and do it for you. If these two steps don’t work then best you call us to come and see what the problem might be.

General Services Test and balance Basic Service Full Service
Test pool water for required chemicals and added accordingly
(use of your chemicals or we can supply them).
Clear debris from skimmer basket(s) and pump baskets
Backwash sand filter or clean filter cartridges
Check equipment operation including pool cleaners and timers
Clean salt chlorinator cell
Vacuum pool and brush waterline when required
Skim pool surface

Handover Service

What is a handover service?

This is a service that we provide to educate you about how your pool system works and how to maintain it in good working order and the importance of keeping your water balanced so you have a safe environment to swim in. This service takes around an hour and is a must for all people who have a pool or spa on their property.